Delivery charges and destinations
Available delivery services and charges depend on the delivery address and the hardware ordered. Review the delivery options and total shown at checkout before paying. If no service is offered for your address, contact us before ordering.
Dispatch and delivery times
Dispatch is the time needed to prepare an order; transit time starts after dispatch. For a time-critical order, ask us to confirm both before payment. Configured servers, large quantities and pallet shipments may need separate preparation and delivery arrangements.
Do not assume an in-stock label means same-day dispatch or next-day delivery. The timing agreed for your order is the relevant estimate.
Configured servers and larger orders
For a configured server or a bulk order, email info@kahnservers.co.uk with the specification, quantity, destination postcode and required date. Confirm the complete price, delivery charge, preparation time and any access requirements before accepting a quotation.
Receiving your hardware
Use an address where the parcel can be received. Check the packaging and contents on arrival. If something is damaged, missing or incorrect, contact us with the order number and photographs where available. Retain packaging while the issue is investigated. A delivery signature does not remove your statutory rights.
Delayed or missing deliveries
Email info@kahnservers.co.uk with your order number if an expected delivery has not arrived. We will investigate the delivery status and explain the next steps. Your consumer rights for non-delivery and agreed delivery dates are unaffected.